PAYMENT METHODS: Interac eTransfer for Canadians and PayPal outside Canada
For those outside Canada, please use this link (XE Currency Converter) to help determine your rate. For example, based on the exchange rate of Apr. 24/19, a US client would be paying $20.21 CAD rather than $15 CAD.
TYPES OF BILLING PLANS
This is a pay-as-you go plan. Each service request requires a 1 hour minimum. You'll be billed by the minute after that first hour.
A long term project, such as organizing a conference, can opt for hourly billing or retain hours. We can discuss which plan is more suitable in this case.
A deposit and the signing of a Service Agreement are required before work can commence.
Monthly Retainer Plan You can retain blocked hours starting at 10 hours a month, to 20, and 30. The benefit? Your work takes priority over Pay-as-you-go clients.
A Retainer Plan is ideal for the the long-term project, or when you have work that repeats itself on a monthly basis.
If you're not sure what level of work - basic, intermediate or advance - let's talk about it.
Please note that unused hours are non-refundable and will not be carried over to the next month.
Rush job - a service request with a 24 hour deadline will incur a 25% surcharge at regular rate
Incidentals related to your project
Most business related e-mails and phone calls will be logged and billed at $0.25 per minute once the work has begun.
Administrative charges (example, bank fees) may need to be added to your invoice.
Additional hours not part of your project (Scope of Services of the Agreement)
Please note that additional expenses are not included in the discount rates for Monthly Retainer client.
Hourly clients pay a 50% deposit based on the estimate, while clients on a Monthly Retainer Plan will need to forward a Retainer fee on a monthly basis before the 1st day of their Plan.
Payment is due within 5 calendar days of the date of the invoice. There is a 5% late fee and a 2% monthly interest fee after that due date. Work and deliverables may be suspended until payment is received.
More details on the Terms are available in the Service Agreement or the Retainer Service Agreement.
Not sure which Plan to use?
Start by hiring Carole @ eTemp Assist on an hourly basis and only commit to the Monthly Retainer Plan when you're sure you need it.